Parts Used
There are many types of replacement parts used
to repair vehicles. Each insurance company has their own policy regarding
the types of parts they ask us to use when we repair your vehicle. There
are many variables that determine which type of part is used. Your insurance
policy may contain verbiage that specifies the type of part. Other variables
such as availability, cost, and age of vehicle are often taken into consideration.
The goal of the insurance company and the repair facility is to provide
safe guaranteed repairs that restore your vehicle to pre-accident condition.
Our customer service representative or the insurance claim representative
of the insurance company paying for your repair can explain the parts
policy as it pertains to your vehicle.
TYPES OF PARTS
ORIGINAL EQUIPMENT MANUFACTURER ( OEM ) These are parts
that are made by the manufacturer of your vehicle or possibly a vendor
that supplies the manufacturer.
AFTERMARKET These are copies of the original parts
which were installed in your vehicle when it was new. After market parts
used vary from a fender to a headlight. An analogy would be generic versus
brand name. Consumers have been purchasing aftermarket or generic mechanical
parts such as batteries and radiators for years in order to contain the
cost of mechanical repairs.
Most insurance companies require the use of aftermarket parts in
certain situations but they also guarantee customer satisfaction. These
parts must meet industry standards for safety, fit and appearance or Lovetts will
contact the insurance company and ask for permission to replace the aftermarket
part with OEM.
RECYCLED, (LKQ) LIKE in KIND and QUALITY, or USED
These terms are used interchangeably to describe an OEM part that
was originally installed on a new vehicle. The part has been removed
from a used or pre-owned vehicle and is being recycled and used again.
Each part is inspected and restored to Like in Kind and Quality before
it is installed on your vehicle.
REMANUFACTURED
These are OEM parts that have been reconditioned or remanufactured.
Parts that are normally remanufactured may be headlights, wheels
or bumpers.
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